Privacy notice
Version dated 4 November 2026. This notice covers the Botte Idraulica information website and contact by phone, email or WhatsApp.
Who processes the data
Botte Idraulica di Botte Angelo, Locarno, Canton Ticino. For questions about personal data or requests for access, correction or deletion: botte.idraulica@bluewin.ch.
Visiting the website
This version contains no enquiry submission forms, user accounts, audience analytics, advertising or embedded third-party content. The website code does not set cookies or store data in your browser. To deliver the pages, the hosting infrastructure receives technical connection data, such as your IP address and the page request.
Phone and email
Phone and email links open the apps on your device. The website does not record your enquiry or confirm that it has been sent. To send an email, you must click Send in your email app. Your phone or email provider processes data under its own terms.
We use the information you provide, such as your name, contact details and description of the work, to reply, assess your enquiry and agree on any next steps. Share only the data needed and avoid unrelated personal information.
WhatsApp: an optional choice
The WhatsApp button is an external link to WhatsApp Ireland Limited (Ireland). No WhatsApp component is embedded in the page: the link opens only if you choose it. The suggested text is generic; you can edit it and decide whether to send it. When you open WhatsApp, the service receives connection data. Sending a message shares your number, profile and chosen content with us. You can always use phone or email instead.
WhatsApp also processes data in the United States and other countries under its privacy policy, which describes transfers and the safeguards applied. Do not send sensitive data that is unnecessary for your enquiry.
Service providers
The website is hosted using ChatGPT Sites, with OpenAI and Cloudflare infrastructure. Technical data supports page delivery and service security. For their respective processing, international transfers and safeguards, see the privacy notices of OpenAI and Cloudflare. These services also operate outside Switzerland, particularly in the European Union and the United States.
Incoming communications are handled using business email and storage services, including Bluewin/Swisscom, Google and Microsoft. Automation and AI assistance help classify enquiries and find documents; quotes, prices and appointments are still confirmed by a person. The website does not automatically send an enquiry to these tools: handling begins when you contact us.
Retention and requests
We retain enquiries for as long as needed to handle them and document agreements. For enquiries that do not lead to an order, our business policy is to review them six months after the last relevant contact; this is not automatic deletion by the website. Customer files and accounting records follow separate criteria and applicable retention requirements. For information about your enquiry or to exercise your rights, write to the address above.